What You Need to Know About Vietnam’s Customs Regulations

Navigating customs is one of the most critical steps in any cross-border transaction. In Vietnam, the customs system is clear but comprehensive — and understanding how it works is essential for ensuring your shipments move without unnecessary delays or unexpected costs.

Why Understanding Customs Matters

Every year, countless shipments are delayed, returned, or penalised due to incomplete documentation, inaccurate declarations, or a lack of local compliance knowledge. Vietnam’s customs regulations are regularly updated to align with international standards and recent trade agreements such as the Regional Comprehensive Economic Partnership (RCEP) and the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP).

Staying informed and compliant is not merely good practice — it safeguards your timeline, protects your margins, and upholds your reliability with partners and customers alike.

Core Requirements: An Overview of Vietnam’s Customs Regulations

1. Essential Documentation

   To clear goods through Vietnamese customs, exporters and importers must typically provide:

   • A commercial invoice with accurately declared values;
   • A detailed packing list;
   • An export or import customs declaration;
   • Valid certificates of origin for preferential tariffs under applicable trade agreements;
   • Special permits or licences for controlled or restricted commodities.

2. Harmonised System (HS) Classification

   Vietnam applies the internationally recognised HS system for product classification. An incorrect HS code can result in miscalculated duties, reclassification, or even seizure. Verifying product classification in advance mitigates compliance risks.

3. Labelling and Product Descriptions

   Customs officers routinely cross-check product labelling and declared descriptions to ensure consistency. Discrepancies may indicate intentional under-reporting or misclassification, which can lead to penalties or shipment rejection.

4. Duties, Taxes, and Preferential Tariffs

   Vietnam imposes import duties based on the HS code and the product’s origin. When shipments qualify under agreements like RCEP or CPTPP, preferential rates apply — provided that exporters present valid certificates of origin and comply with all rules of origin.

   In addition, most imports are subject to Value Added Tax (VAT), commonly levied at 10%, which is collected at the time of clearance.

5. Inspections and Special Requirements

   Certain product categories — including foodstuffs, cosmetics, pharmaceuticals, and electronics — may require additional certifications or inspections by relevant government agencies. Failure to secure these can result in prolonged clearance times or confiscation.

   For detailed official information, businesses may consult the General Department of Vietnam Customs at www.customs.gov.vn

How ZendEase Supports Compliance at Every Stage

At ZendEase, we recognise that customs regulations can be complex and that requirements vary by commodity, route, and destination. Our role is to ensure our partners and clients do not face these challenges alone.

Here is how we add value:

• Proactive Consultation: We review all shipping documents, verify HS codes, and confirm whether any special licences or certificates are required, well before your cargo reaches port.

• Trusted Local Networks: We collaborate with licensed customs brokers, inspection agencies, and authorised local partners, ensuring each consignment meets all relevant regulatory requirements.
• Practical Resolution: Should complications arise during the clearance process, our team works directly with customs authorities and regulatory bodies to expedite inspections, secure approvals, or resolve discrepancies swiftly.
• Ongoing Updates: Our specialists monitor Vietnam’s evolving trade landscape and regulatory changes, providing timely guidance to keep your shipments compliant and on schedule.

Trade with Confidence

Vietnam’s customs regulations need not be a barrier to growth. With the right guidance, dependable local partnerships, and clear preparation, they become a straightforward step in your supply chain.

At ZendEase, we combine regulatory expertise with reliable on-the-ground support so that your shipments clear customs efficiently and predictably — every time.

For further insights into trading with Vietnam and the wider region, we invite you to explore our blog or connect directly with our team. We are ready to help you navigate every regulation and deliver your goods where they are needed, without unnecessary complications.