Exporting Servers to Indonesia: Understanding the Laporan Surveyor (LS) Requirement
by Irsal Firmansyah on Jul 15, 2025

Indonesia's rapidly expanding digital economy and growing demand for robust IT infrastructure make it an attractive market for server exports. However, navigating the country's import regulations is crucial for a smooth customs clearance process. One key requirement that exporters and importers must be aware of when dealing with servers (and other specific goods) is the Laporan Surveyor (LS), or Surveyor's Report.
What is a Laporan Surveyor (LS)?
A Laporan Surveyor is essentially a pre-shipment inspection report. It is a mandatory document required by Indonesian authorities for certain imported goods, including many types of electronic equipment like servers. This inspection is conducted by an independent surveyor company appointed by the Indonesian government in the country of origin before the goods are shipped.
The primary purposes of the LS are:
- Verification: To verify that the goods being shipped conform to the declared specifications, quantity, quality, and value.
- Compliance: To ensure that the goods meet Indonesian standards and import regulations (e.g., safety standards, technical requirements).
- Transparency: To provide a transparent and accountable mechanism for customs valuation and duty assessment.
Why is the LS Crucial for Server Imports?
For servers, the LS helps Indonesian Customs:
- Confirm the technical specifications and authenticity of the units.
- Ensure compliance with any specific technical or safety standards applicable in Indonesia.
- Prevent the import of sub-standard, counterfeit, or incorrectly declared equipment.
The Process & Key Considerations for Exporters:
- Importer's Responsibility: Typically, the Indonesian importer is responsible for initiating the LS application process with an appointed surveyor company.
- Pre-Shipment Inspection: The inspection will take place in the country of export before the servers are dispatched. Exporters need to coordinate with the importer and the surveyor to facilitate this inspection.
- Documentation: The LS report, once issued, becomes a critical part of the import documentation package required by Indonesian Customs.
-
Consequences of Non-Compliance: Attempting to import servers without a valid LS (when required) will lead to significant issues, including:
- Severe delays in customs clearance.
- Potential fines and penalties.
- Rejection of the shipment and mandatory re-export at the exporter's / importer's expense.
Navigating the Requirement:
Exporting servers to Indonesia can be a successful venture. However, understanding and complying with requirements like the Laporan Surveyor is non-negotiable.
- Communicate Clearly: Exporters should communicate proactively with their Indonesian buyers to ensure the LS process is understood and managed effectively.
- Work with Experts: Engaging experienced freight forwarders or customs brokers familiar with Indonesian import regulations can be invaluable in navigating these procedures.
- Plan Ahead: Factor in the time required for the LS inspection and issuance when planning shipment schedules.
By ensuring all regulatory requirements, including the Laporan Surveyor, are met, businesses can look forward to a smoother and more predictable import experience when shipping servers to the growing Indonesian market.
Disclaimer: Import regulations can change. Always consult with your Indonesian import partner or a qualified customs specialist for the most current and specific information related to your shipment. Partner with us at Zendease by 1export and embark on a journey of growth, integrity, and success in the world of logistics. Email us at irsal@zendease.com or indonesia@zendease.com